just wanted to pop on here and give my major kudos and thanks to the guys over at Red vs. Blue. i had ordered the 2nd season DVD of RvB awhile back and recently realized that i hadn't received it yet. i sent them an e-mail to see if my copy could be tracked down. they immediately replied that they had sent it, but since i hadn't received it, they're sending me another copy. what great customer service from those guys, THANKS SO MUCH!!!